Privacy Policy of: Tenerife Sur Apartamentos

Introduction

This Privacy Policy summarizes the practices carried out by Tenerife Sur Apartamentos ("we", "our" or "the Company") in relation to the information collected from users who access our website through tenerifesurapartamentos.com ("Site"), or who share personal information with us (collectively, "Users").

User rights

You can ask for it:

1. Receive confirmation of whether or not personal information about you is being processed, as well as access to your stored personal information, along with supplementary information.

2. Receive in a structured, general-purpose and machine-readable format a copy of the personal information that you provide us directly.

3. Request the rectification of your personal information of which we have control.

4. Request the erasure of your personal information.

5. Object to our processing of your personal information.

6. Request the restriction of our processing of your personal information.

7. Submit a complaint or claim to a supervisory authority.

However, please note that these rights are not final and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Director ("DPO")

Data retention

We will retain your personal information for as long as is necessary to provide our services, as well as to comply with our legal obligations, resolve disputes, and implement and enforce our policies. The retention periods will be determined taking into account the type of information collected and the purpose of such collection, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information in the shortest possible time. By virtue of the applicable laws, we will keep records that contain personal information of the clients, documents of opening of accounts, communications and any other type of information required by the applicable laws and regulations.

We can rectify, replace or delete information that is not accurate, at any time and at our own discretion.

Reasons for data collection

The processing of your Personal Information (that is, any information that may allow you to be identified by reasonable means; (hereinafter "Personal Information"). It is necessary for the fulfillment of our contractual obligations to you, in addition to providing you with our services protect our legitimate interests and comply with the legal and financial laws to which we are subject.

By using the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information, as described in this Privacy Policy.

We recommend that our Users read this Privacy Policy carefully and make use of it to make informed decisions.

What information do we collect?

We collect two types of data and information from Users.

The first type corresponds to unidentified and non-identifiable information belonging to Users, which can be collected through their use of the Site ("Non-personal Information"). We do not know the identity of a User whose non-personal information we collect. This information may include accumulated usage data and technical information transmitted by the device, both software and hardware (such as, for example, the type of browser and operating system used by the device, language preferences, access time , etc.), in order to improve the functionality of our Site. Likewise, we also collect information about your activity on it (such as pages visited, web browsing, clicks, actions, etc.).

The second type of information is Personal Information which is individually identifiable information, that is, information that identifies a person or that can, without undue difficulty, identify a person. This information includes:

• Device Information: We collect Personal Information from the device. Such information includes geolocation data, IP address, unique identifiers (such as MAC addresses and UUIDs) and other information related to your activity on the Site.

• Registration information: When you register on our Site, you will be asked to provide us with certain information, such as your first and last name, your email or postal address, and other information.

How do we receive information about you?

We receive your personal information as a result of various actions or origins:

• When you voluntarily provide us with your personal data when registering on our Site,

• When you use or use our Site in connection with your use of our services,

• From external providers, services and public records (such as providers of traffic statistics).

How is the information used? Who do we share the information with?

We do not rent, sell or share User information with any third party except in the terms described in this Privacy Policy.

We may use the information for the following purposes:

• Maintain communication with you: to send you notifications related to our services, providing you with technical information and solving any customer service problems you may have.

• Communicate with you and keep you informed about our latest services and updates.

• Show you advertisements when you use our Site (get more information in the "Advertisements" section).

• Market and promote our websites and products (get more information in the "Marketing" section).

• Carry out statistical and analytical studies and tests in order to improve the Site.

In addition to the various uses listed above, we may transfer or disclose Personal Information to our affiliates and subcontractors.

Other than the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, which may be located in different jurisdictions around the world, for any of the following purposes:

• Host and manage our Site

• Offer you our services, including a personalized display of our Site

• Store and process such information on our behalf

• Offer you advertisements and help you both in evaluating the success of our advertising campaigns and in reorienting any of our users.

• Provide you with commercial offers and promotional material related to our Site and our services

• Conduct research, technical diagnostics, or analysis

In addition, we may disclose information if we are certain that such disclosure may be useful or reasonably necessary to: (1) comply with any applicable law, regulation, legal process, or governmental request; (2) enforce our policies (including our Agreement), including any investigation of possible violations of the Agreement; (3) investigate, detect, prevent or take actions related to illegal activities or other infractions, suspected fraud or security matters; (4) establish or exercise our rights to defend ourselves against legal complaints or claims; (5) avoid any damage or harm to the rights, property or safety of both us and our users, yourself or any third party; or (6) collaborate with security agencies and / or, if deemed necessary, enforce intellectual property or other legal rights.

cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our site or access our services.

A "cookie" is a small unit of information that a website assigns to your device while you are visiting the site. Cookies are very useful and can be used for various purposes. These include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and our Services faster and easier. Cookies are also used to help ensure that the advertisements that appear are relevant to you and your interests, and to collect statistical data on the use of our Services.

The Site uses the following types of cookies:

to. "session cookies", which are stored only temporarily during a browsing session to allow normal use of the system and are deleted from your device when you close the browser.

b. "Persistent cookies", which only the site reads, are stored on the computer for a fixed period and are not deleted when the browser is closed. These cookies are used when it is necessary to know your identity in case of frequent visits, for example, to allow us to store your preferences for the next login.

c. "third-party cookies", which are set by other online services that run content on the page you are visiting, for example, by third-party analytics companies that monitor and examine access to the website.

Cookies do not contain any information that identifies you personally, but the personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You can delete cookies using the instructions included in the device preferences. However, if you choose to disable cookies, some features on our Site may not work properly and your online experience may be limited.

We use a tool based on Snowplow Analytics technology to collect information about the use of the Site. This tool collects information such as how often users access the site, the pages they visit, etc. It does not collect any personal information and is only used by the site's hosting and usage service provider to improve the Site and services.

Using command libraries (Google Web Fonts)

To present content correctly and visually appealing across browsers, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts) on this website. Google Web Fonts are transferred to the browser cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, the content will be displayed with a default font

• Calling script or font libraries automatically triggers a connection to the library operator. In theory, it is possible for the corresponding library operators to collect data, although in this case it is not clear for what purpose.

• The privacy policy of the Google library operator is available here: https://www.google.com/policies/privacy.

Collection of information from third parties

Our policy only addresses the use and disclosure of the information we collect from you. Regarding the disclosure of information to be made to other parties or sites through the Internet, various regulations may apply to such disclosure or use of the information. Consequently, we recommend that you read the terms and conditions and privacy policy of each of the parties to which you decide to disclose the information.

This Privacy Policy does not apply to the practices of companies that are not owned by us or that are not under our control, nor does it apply to any person who is not contracted or under our direction, including any third party that may disclose information as established in this Privacy Policy.

How do we protect your information?

We pay special attention to the implementation and maintenance of the security of both the Site and its information.

Although we apply reasonable measures to secure information, we cannot be held responsible for the acts of anyone who gains unauthorized access or misuses our Site, and we do not make any warranty, express, implied or otherwise, that prevents said access.

Data transfer outside the EEA

Please note that some recipients of the data may be located outside the European Economic Area. In such cases, we will provide your data only to those countries whose level of data protection has been approved by the European Commission, or we will establish an agreement to guarantee an adequate level of data protection.

Advertisements

We may use third-party advertising technology for the purpose of displaying advertisements when you access the Site. This technology uses your information in relation to your use of the Services in order to show you advertisements (for example, by including third-party cookies in your web browser).

You may opt out of numerous third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). To obtain more information about this practice of NAI and DAA members, as well as their choices regarding the use of your information by these companies, including how to opt out of inclusion in third-party ad networks managed by members of NAI and DAA, access their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We or through our external subcontractors may make use of your Personal Information, such as your name, your email address, your telephone number, etc., in order to offer you promotional material related to our services that we think may be of your interest.

Out of respect for your right to privacy, together with such material we also provide you with the means to reject the receipt of our commercial offers. If you unsubscribe, we will proceed to remove your email address or telephone number from our commercial distribution lists.

Please note that even though you have unsubscribed to receive our commercial emails, we may send you other types of important communications by email without offering you the option to stop receiving them. These communications may include customer service announcements or administrative notifications.

Corporate transaction

We may share information in the event of a corporate transaction (such as the sale of a substantial portion of our business, a merger, or a sale of assets). In this case, the beneficiary or acquiring company will be the one that assumes the rights and obligations described in this Privacy Policy.

Minors

We are aware of the importance of protecting children's privacy, especially in an online environment. The Site is not designed or intended for use by children. Under no circumstances will we allow the use of our services by minors without the consent or prior authorization of a parent or legal guardian. We do not knowingly collect any type of Personal Information from minors. If a parent or legal guardian becomes aware that their child has provided us with Personal Information without their consent, they should contact us.

Updates or modifications to this Privacy Policy

We reserve the right to periodically modify or review the Privacy Policy, the changes of which will be effective at the time the revised or modified Privacy Policy is displayed. The latest revision will be reflected in the "Last modification" section. The continued use that you make of the Platform after the notification of said modifications made to our website constitutes your knowledge and consent to said modifications in the Privacy Policy, as well as your acceptance of the terms of said modifications.

How to contact us

If you have any general questions about the Site or the information we collect from you, and how we use it, you can contact us.

Last modified: 03-18-2021